After the installation is complete, click "Finish". Select "Install the software automatically". If install is successful, move onto Step 2. Support login is emailed upon contacting support.
If the COM port number is above 4, then we'll have to change it so it's between Here's how Home Contact Support Knowledgebase Downloads. If the COM port number is betweenthen everything is fine. Then while your cable is connected to the computer - go Device Manager. Installation failed? Unextract the file into any folder. When complete - plug in cable into any USB port on your computer and wait for automatic installation to complete.
Only do this when you're instructed below. And even if you do upgrade - it can only scan vehicles made up to year DO NOT connect cable to your computer yet. Because it's functionality is extremely limited.
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